Privacy Policy

1. Introduction

GazeAI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. We take your privacy seriously and are committed to being transparent about our data practices.

2. Information We Collect

Facial Images and Biometric Data

We collect the following types of facial data when you use our app:

• Facial photographs: Front-facing images captured through your device camera
• Facial geometry measurements including symmetry, puffiness metrics, bloating levels
• AI-generated analysis scores (1–10) for facial definition and progress
• Progress tracking comparisons over time
• Temporary facial feature coordinate data (auto-deleted after processing)

Important: We do NOT collect biometric identifiers for identity verification, facial recognition, or authentication purposes.

Third-Party Processing: Your facial images are shared with cloud-based AI models purely to provide perception analysis. Images are processed securely and not retained after analysis.

Personal Information

We may collect your name, email address, age, or other demographic information you choose to provide.

Device Information and Identifiers

• Device identifiers (IDFA, IDFV, GAID)
• Attribution and marketing analytics
• In-app purchase events
• Feature usage, engagement metrics, and performance analytics

Error Monitoring & Analytics

Sentry Error Monitoring

• Error logs and crash reports
• Stack traces
• Basic device info

PostHog Analytics

• App navigation patterns
• Feature usage
• Anonymous performance metrics

These analytics tools do NOT receive facial images or personal content.

3. How We Use Your Information

3.1 Face Data Uses

• AI-powered perception analysis
• Progress tracking and visualisation
• Recommendations and insights
• Algorithm and feature improvement
• Quality assurance and accuracy testing

We do NOT use facial data for identity verification, ads, profiling, or any non-app purposes.

3.2 General Uses

• Core app functionality
• Analytics to improve user experience
• Error monitoring and debugging
• Customer support
• Service updates and security

4. Data Sharing and Third-Party Services

We share limited data only when required for core functionality.

AI Processing Providers

Facial images may be transmitted to cloud AI processors to perform perception analysis. These services:

• Process images securely
• Do not store images after analysis
• Do not use data for their own purposes

Analytics & Attribution Partners

• Device identifiers
• Subscription events
• Engagement metrics

We do NOT sell, trade, or share your personal or facial data with third parties beyond what is required for the service to function.

5. Data Security

We use industry-standard encryption, secure servers, and best practices to protect your data. Facial images are encrypted in transit and processed securely.

6. Data Retention and Account Deletion

Your original photos are stored securely until deleted by you.

• Analysis data retained for progress tracking
• Temporary processing images auto-deleted
• Account deletion removes all user data within 30 days

7. Your Rights

You may access, export, update, or delete your data at any time by contacting us at:
support@gaze-ai-app.com

8. Children's Privacy

Our service is not intended for children under 13, and we do not knowingly collect their data.

9. International Data Transfers

Your data may be processed in countries outside your own with appropriate protection measures in place.

10. Changes to This Policy

We may update this policy periodically and will post updates with a revised “Last updated” date.

11. Contact Us

For any questions regarding this Privacy Policy, contact us at:
support@gaze-ai-app.com